Power of Attorney Notary Services ("Company," "we," "us," or "our") operates the Notary Kwoter Provider Portal at www.notarykwoter.com (the "Platform"). This Privacy Policy explains how we collect, use, disclose, retain, and safeguard information when you create or manage a provider profile, receive lead opportunities, purchase leads, communicate with us, or otherwise use the Provider Portal.
Notary Kwoter is a marketplace and connection platform. We connect independent providers with customers seeking notary and related services. Providers using the Platform are independent contractors and are responsible for their own services, pricing, licensing, insurance, taxes, and legal compliance.
By using the Platform, you acknowledge the practices described in this Privacy Policy. If you do not agree with this policy, please do not create an account or use the Provider Portal.
Information We Collect
Personal Information You Provide
Account Registration and Profile Information:
- Full name, email address, phone number, and Provider ID
- Business name and business contact information
- ZIP code, state, service areas, and maximum travel distance
- Languages spoken and services offered
- Lead-notification and account communication preferences
Commission, Credential, and Service Information:
- Notary commission state, commission number, and commission expiration date
- Commission documents, certificates, stamp pages, and other verification materials you upload
- Certifications and credentials, such as loan-signing, remote online notarization, or professional memberships
- International remote-online-notarization availability, if provided
- Service types, geographic coverage, availability, and rates or pricing information you choose to provide
Lead, Purchase, and Payment Information:
- Lead-notification history, purchased-lead history, and transaction records
- Lead-purchase amounts, applicable taxes, payment status, purchase timestamps, and processor transaction references
- Billing name, billing address, and payment information processed through third-party payment processors
- Payment authorization, checkout, and payment-confirmation records
We do not store full payment-card numbers, bank-account credentials, or other complete payment-method details entered directly with a third-party payment processor.
Communications and Consent Records:
- Messages sent through the Platform chat, emails, support inquiries, and account communications
- Records of communications consent, Terms of Service acceptance, Privacy Policy acknowledgement, and related timestamps or version information
- Subscription status for lead-notification emails and text messages
Information Collected Automatically
- Device Information: IP address, browser type, operating system, device identifiers, and related technical information
- Usage Data: Pages visited, time spent on pages, clicks, portal activity, referring pages, exit pages, and feature interactions
- Location Data: General geographic information based on IP address; precise location only if you choose to grant permission
- Cookies and Similar Technologies: See the Cookie Policy section below
How We Use Your Information
We may use collected information to:
- Create, manage, verify, and maintain your provider account and profile
- Generate and maintain your Provider ID and match your profile with lead opportunities
- Display your business profile, service types, service areas, availability, and contact information to potential customers when appropriate
- Facilitate provider matching and lead-notification delivery
- Process, confirm, record, and support per-lead purchases and related transactions
- Send lead notifications, payment confirmations, account-verification messages, service alerts, and other transactional communications
- Provide customer support and respond to provider questions or requests
- Verify your commission, credentials, profile information, and compliance status
- Maintain security, prevent fraud, investigate suspicious activity, and protect the Platform and its users
- Analyze Platform activity and improve our services, matching processes, communications, and user experience
- Send promotional communications when permitted by law and subject to your available opt-out choices
- Comply with legal obligations, enforce our agreements, and resolve disputes
Text Messages and Email Communications
If you provide a phone number or email address and provide required consent, we may send communications related to your Provider Portal account and lead activity, including account verification, lead notifications, service-request alerts, payment confirmations, billing notices, account updates, and follow-up messages.
Message frequency varies based on your account activity, lead volume, communication preferences, and interactions with the Platform. Standard message and data rates may apply according to your mobile carrier plan.
You may opt out of promotional text messages by replying STOP to a promotional text message. Even after opting out of promotional messages, you may still receive transactional messages necessary for account security, active lead delivery, payment confirmation, or other important service-related purposes where permitted by law.
How We Share Your Information
We may share your information in the following circumstances:
Customers and Leads: To facilitate service connections, we may share your business name, service areas, availability, services offered, languages, profile information, and contact information with customers or leads seeking relevant services through the Platform.
Third-Party Payment Processors: We may share payment-related information with payment processors and related service providers to process lead purchases, payment authorizations, payment confirmations, refunds, chargeback matters, and billing support. Payment processors may include PayPal and other processors we make available through the Platform from time to time.
Service Providers: We may share information with vendors that help us operate the Platform, including hosting providers, cloud-storage providers, communications providers, analytics providers, customer-support tools, security providers, email or SMS providers, and professional service providers acting on our behalf.
Analytics and Advertising Providers: We may use Google Analytics, Meta/Facebook technologies, or similar providers, if enabled, to analyze Platform use, measure advertising effectiveness, improve services, and support marketing efforts.
Legal, Regulatory, and Safety Purposes: We may disclose information when required by law, subpoena, court order, governmental request, or legal process, or when we believe disclosure is necessary to protect the rights, safety, property, security, or operations of the Company, providers, customers, or others.
Business Transfers: We may disclose or transfer information in connection with a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or other business transaction.
Cookie Policy
What Are Cookies?
Cookies are small data files stored on your device when you visit a website. Similar technologies may include pixels, tags, scripts, local storage, and device identifiers. They help us recognize your browser, maintain sessions, remember preferences, understand Platform use, and support security and performance.
Cookies We Use
Essential/Functional Cookies: Session management, login status, portal preferences, account security, and basic Platform functionality.
Analytics Cookies: Track page views, user behavior, portal performance, and feature usage.
Advertising/Remarketing Cookies: Measure ad effectiveness, deliver relevant advertising, and build custom audiences when these technologies are enabled.
Do Not Track Signals
Some browsers offer a "Do Not Track" (DNT) setting. There is currently no uniform industry standard for responding to DNT signals. At this time, the Platform may not respond to DNT browser signals. You may manage cookies and available privacy preferences as described below.
Managing Cookies
You can control cookies through your browser settings. Disabling certain cookies may affect Platform functionality. You may also review third-party privacy controls through:
- Google Analytics: Google Analytics Opt-out Browser Add-on
- Facebook/Meta tracking: Meta Ad Preferences
Data Retention
We retain personal information for as long as reasonably necessary to operate the Provider Portal, manage provider accounts, facilitate lead matching and lead purchases, maintain transaction records, resolve disputes, enforce agreements, prevent fraud, comply with legal obligations, and support legitimate business purposes.
The length of retention may vary based on the type of information, the nature of your account activity, applicable law, payment and tax recordkeeping needs, dispute-resolution requirements, and our operational requirements.
Data Security
We use administrative, technical, and organizational safeguards designed to help protect your information from unauthorized access, use, alteration, or disclosure. These measures may include encryption, secure servers, access controls, authentication practices, monitoring, and restricted access to information.
However, no method of transmission over the Internet, electronic storage, or security system is completely secure. We cannot guarantee absolute security of information transmitted to or stored through the Platform.
Data Breach Notification
In the event of a security incident or data breach that compromises personal information, we will investigate and provide notice to affected individuals and applicable regulators as required by applicable law.
Your Privacy Choices and Rights
Depending on where you live and applicable law, you may have rights to:
- Request access to personal information we hold about you
- Request correction of inaccurate personal information
- Request deletion of personal information, subject to applicable legal and business-retention requirements
- Opt out of promotional communications
- Update profile details, service areas, services offered, communication preferences, or other account information
- Ask questions about our privacy practices
To make a privacy request or ask a privacy-related question, contact us at privacy@notarykwoter.com.
We may need to verify your identity before processing certain requests. Some information may be retained when necessary to comply with law, maintain transaction records, resolve disputes, prevent fraud, or enforce our agreements.
California Privacy Rights (CCPA/CPRA)
If you are a California resident and applicable law covers our processing of your information, you may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).
Your California Rights May Include
- Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you.
- Right to Delete: You may request deletion of personal information, subject to applicable legal exceptions.
- Right to Correct: You may request correction of inaccurate personal information.
- Right to Opt Out of Sale or Sharing: We do not sell personal information for money. Certain advertising or analytics practices may qualify as sharing under applicable law.
- Right to Non-Discrimination: We will not discriminate against you for exercising applicable privacy rights.
Categories of Personal Information We May Collect
- Identifiers, such as name, email address, phone number, address, Provider ID, and IP address
- Professional information, such as commission details, certifications, services, service areas, and rates
- Commercial information, such as lead history, purchased-lead history, transaction history, and fees paid
- Internet or electronic activity information, such as browsing activity, portal interactions, and communications
- General geolocation information
- Consent, communication-preference, and account-verification records
How to Submit a Request
Email: privacy@notarykwoter.com
We will verify your identity and respond within the timeframe required by applicable law.
Authorized Agents
You may designate an authorized agent to submit a request on your behalf. We may request proof of the agent's authority and may require you to verify your identity directly.
"Do Not Sell or Share My Personal Information"
While we do not sell personal information for money, certain sharing of information with advertising partners may be considered "sharing" under applicable privacy laws. To submit an opt-out request, email privacy@notarykwoter.com with the subject line: Do Not Sell or Share My Personal Information.
Children's Privacy
The Provider Portal is not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided personal information through the Platform, please contact us at privacy@notarykwoter.com.
Third-Party Links and Services
The Platform may contain links to third-party websites, payment services, tools, or resources that we do not own or control. We are not responsible for the content, privacy practices, security, or terms of third-party services. Your use of third-party services is subject to their own policies and terms.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the "Last Updated" date above. Continued use of the Provider Portal after an updated policy becomes effective is subject to the revised Privacy Policy.
Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to conflict-of-law principles. Privacy rights available to you may also be governed by applicable law in your state or jurisdiction.
Contact Us
Power of Attorney Notary Services
Website: www.notarykwoter.com
Email: privacy@notarykwoter.com